Shipping policy

On this page

  1. Home decor shipping
  2. Update for jewelry shipping
    a. Ready-to-ship jewelry
    b. Handmade, Custom-made jewelry
  3. Shipping rates
  4. Customs Duty Fees, Import Taxes, VAT

1. Home & Living - Made in the USA

All products are manufactured and shipped directly from the US within 3-7 business days via DHL, UPS eCommerce, or USPS. Flat-rate shipping is $6.95 for US orders.

Home & Living for US only, cannot be shipped internationally at this time due to the manufacturer's locations, direct shipping limitations, and delivery time constraints.

However, you can still explore our Digital Downloads section, download artwork and conveniently print them at your local printing service.

2. Update for Jewelry Shipping

Many countries around the world are evolving their tariff and de minimis structures. We know that many of you are following the new tariffs announced by the United States particularly closely. As of April 14, de minimis exemptions are in place for goods entering the United States. On May 2, items originating from China and Hong Kong will be subject to tariffs when entering the US, no matter the item’s value.

Jewelry: Ready to Ship

Most jewelry orders are processed and shipped within 3-4 business days from our facilities in Hong Kong, Taiwan or Shanghai. We handle everything in-house to maintain quality, with no drop-shipping involved.

Handmade Jewelry

Handmade, made-to-order jewelry ships within 7-10 business days from our studio and facilities in Hong Kong, Taiwan, Shanghai. APO/FPO address ships from the US.

3. SHIPPING RATES

Economy International
Flat rate: $6.95 (free for orders over $49). Deliveries to the US typically arrive within 12-15 business days from the shipping date.

International deliveries usually take 12-18 business days.
Please note: Delivery times may vary due to customs processing and postal service delays in the destination country.

Check the most recent updates from carriers on the checkout page, as shipping times may change due to global transportation conditions.

Global EMS
Discounted rate: $29.00 (free for orders over $399).
Delivery time: 7-10 business days from the shipping date.

DHL Saver
Discounted rate: $47.00.
Delivery time: 3-5 business days from the shipping date.

SALES TAX, CUSTOMS DUTIES & VAT TAXES

Our store: Sales tax is included for US orders. 

For international orders:

  • Customs duties, VAT/IOSS, and sales tax are determined by the destination country. You may be contacted by postal officials to pay these fees. Once paid, your package will be released to the local postal service for delivery.
  • Customs Duties: A tax imposed on imports, varying by product and country.
    Import VAT: A tax on the total value of the goods, including the cost of the product, shipping, and any customs duties.
  • Sales Tax: Applicable in some countries or regions at the point of sale.
    Please be aware that unclaimed packages may be destroyed by customs officials in your country.

Sales tax in Shop App: Starting on January 1, 2025, the Shop channel will automatically collect, remit, and file taxes for all orders shipping to or within the United States. The Shop channel collects taxes on orders in all states (including the District of Columbia) that administer statewide sales tax, as well as Alaska local sales tax. For more information on how these taxes are calculated, refer to the US taxes reference page.

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