Unisex Astral Neutral Earrings

Mixed Metals (e.g., metal, white-copper, alloy, and others)

• Clean with a soft cloth and mild detergent, avoiding abrasive cleaners that can scratch the surface.
• Dry thoroughly after cleaning to prevent tarnishing and oxidation.
• Mixed metal jewelry may require more frequent cleaning and maintenance compared to other materials.
• Store in a cool, dry place away from moisture and humidity to maintain its appearance.
• Avoid prolonged exposure to water, moisture, and chemicals to prevent damage.

Mixed metals jewelry offers a unique and eclectic aesthetic, combining different metals such as copper, alloy, and various metals to create stunning and eye-catching designs. The combination of metals often results in intricate patterns, textures, and colors, giving each piece a distinctive and artisanal appearance.

One of the key advantages of mixed metals jewelry is its affordability. Compared to precious metals like gold and silver, mixed metals jewelry is typically more budget-friendly, allowing you to enjoy fashionable accessories without breaking the bank.

However, it's important to note that mixed metals jewelry may have some drawbacks. Due to its composition, mixed metals jewelry may be more prone to tarnishing, oxidation, and discoloration over time, especially when exposed to moisture, humidity, and certain chemicals. Additionally, some individuals with metal sensitivities may experience skin irritation or allergic reactions when wearing mixed metals jewelry for prolonged periods.

Overall, mixed metals jewelry offers a stylish and cost-effective option for accessorizing, but it's essential to take proper care to maintain its appearance and minimize potential issues.

Skin Discoloration from Jewelry

When certain jewelry turns your skin green, it's often due to a reaction between the metal in the jewelry and your skin's acids or moisture. Metals like white-copper and alloys containing copper are common culprits. When copper oxidizes, it can leave a green residue on your skin. This reaction is typically harmless and temporary, but some people may have sensitivities or allergies to certain metals. To prevent skin discoloration, opt for jewelry made from hypoallergenic materials like stainless steel or sterling silver.

Regular orders typically ship in 3-5 business days from Hong Kong/Shanghai/Taiwan.

Shipping handled by ourselves. Rest assured, we meticulously check quality before shipping out.

Packages mark as a 'GIFT'. Import tax may vary based on different countries where applicable.

More about Shipping & Delivery

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Non-returnable items:
Handmade, made-to-order items
925 Sterling Silver jewelry
Downloadable products
Home & Living category, print-on-demand products
Custom orders

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at xyelement@yahoo.com.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should contact us for return address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.