Shipping & Handling

Global Pandemic Situation

All international shipments may be delay due to the Covid-19. Some countries may temporary unavailable for delivery. Please make sure your local area is not shut down. 

USA - See how USPS is delivering for customers and employees during COVID-19. Read More › 

Canada - Due to strict customs rules and problematic postal processing in Canada, shipping only available by S.F. Express for $45, free on orders over $399. Normally takes 7-14 business days to deliver, actual delivery times depends on Canada customs sorting.

Order Fulfillment

All orders are carefully packed and shipped from our facilities in Hong Hong. We do not use drop-shipping. Most orders ship within 3-5 days. Customization, made-to-order and imported items ship within 7-14 business days.

    International Shipping

      Economy International E-Parcel International
    Shipping Rates $5.95 $9.95
    FREE on orders over $49
    Delivery Times 15 - 30 business days 12 - 21 business days
    • Shipments to the US normally delivered in 12 to 18 business days.
    • Shipments to other countries about 10 to 21 business days.
    • Actual deliver times depends on the destination customs sorting and local postal processing.

    S.F. Express

    Shipping Rate

    $45.00
    FREE on orders
    over $399

    Deliver Time 7-10 business days

    *DHL/UPS Express available upon request.

    Customs Duty

    • Customs import duty is not shipping fees, nor sales taxes.
    • Customs duty depends on the destination country where applicable. Officers may contact you to pay for customs.
    • Once customs duty is cleared, the package will be released to the local post office for delivery.
    • If you don't pay the customs charges, your parcel will be returned to us and you will be charged for the return and initial shipping fees.

    Tracking

    Carrier provides a tracking number for your local post office. Some countries do not allow online tracking for international shipments, if you don't receive package after 15 business days, you may contact us to check it out with the carrier for you. EMS Express online tracking is available. 

    Tracking packages at 17 Track.net (Carrier: S.F Express)

    If you need further assistance, please contact us.