Jewelry Shipping to the U.S.A.

🇺🇸 Sales Tax, Customs Duty (Tariffs)

  • When ordering online, shipments entering the U.S. are normally subject to state sales tax and import duties.
  • On XYELEMENT.com, we take care of these costs for you—sales tax, customs duty (tariffs) are included in your order price with standard shipping options.
  • For orders placed through the Shop App, sales tax is collected automatically by Shopify (Shopify owns and operates the Shop App)

Jewelry Shipping

⚡️ Ready-to-Ship Jewelry

  • Processed and shipped within 3–5 business days.
  • Ships directly from our facilities in Hong Kong, Taiwan, or Shanghai.
  • All fulfillment is done in-house for quality control, no drop-shipping.

⚒️ Handmade & Custom-made Jewelry

  • Made-to-order and shipped within 7–14 business days.
  • Crafted and fulfilled from our certified studios in Hong Kong, Taiwan, and Shanghai.

Shipping Options

We offer several shipping options to meet your needs. Please read this policy carefully to understand your choices and responsibilities.

🛳️ Economy Shipping: $7.95 (Free on orders over $49)
Estimated delivery within 12–18 business days from the ship date. Tracking updates may be limited once the package enters the U.S., as final delivery is handled by local courier partners. (Import duties and taxes included.)

What to Know:

  • Budget-friendly option for non-urgent orders.
  • Does not include signature confirmation or photographic proof of delivery.
    Once the carrier marks the package as “Delivered,” the order is considered successfully completed.
  • If you are concerned about delivery reliability, we recommend choosing a tracked or signature confirmation shipping method at checkout.

📦 Small Parcel (Tracked): $15.00
Delivery Estimate: 10–15 business days from the ship day.

What to Know:

  • Tracking available through local postal websites (e.g., USPS).
  • Import duties and taxes are not included.

✈️ Global EMS (Tracked): $29.00 (Free on orders over $399)
Delivery Estimate: 7–12 business days from the ship day.

What to Know:

  • Faster, reliable international service with tracking available through local postal websites (e.g., USPS).
  • Import duties and taxes are not included.

🚚 DHL Saver (Tracked with GPS): $47.00
Delivery Estimate: 3–5 business days from the ship day.

What to Know:

  • Premium service with signature confirmation, GPS-based tracking and faster delivery.
  • Import duties and taxes are not included .

🔒 A Note on Delivery Security

If you are concerned about delivery reliability, we strongly recommend choosing a tracked or signature-required shipping method.

For Economy Shipping, our carrier (SF Express) is unable to include delivery notes or special instructions on international shipping labels. If you need specific delivery arrangements (such as delivery to a locker, reception desk, or workplace address), we recommend selecting EMS or DHL, which support these options.

Once a package is marked “Delivered” by the carrier, responsibility for the package transfers to the recipient. We are not liable for loss, theft, or misdelivery after the carrier’s confirmed delivery scan.

💡 Please note: If import tax the customs fees are left unpaid or a package goes unclaimed, the US customs may hold, or even dispose of the shipment. While this is outside of our control, we’ll always do our best to assist you if any issues arise.

The White House Official
https://www.whitehouse.gov/presidential-actions/2025/07/suspending-duty-free-de-minimis-treatment-for-all-countries/

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